Legalintro Privacy Policy

This privacy policy (the “Policy”) sets out Legalintro’s privacy practices in relation to the use of our Platform and Service. Legalintro is committed to protecting the privacy of individuals who visit our Platform (“Visitors”) or individuals who register to use the Service (“Users” or “You”).

Unless specifically defined, terms used throughout this Policy have the same definitions as those given in the Legalintro’s Terms and Conditions. Please read this Policy carefully before using the Services or submitting any information to us. If you do not agree to any part of this Policy, you may not access Legalintro’s Platform or use any of our Services.

1. What information we collect

1.1 Legalintro collects information that web browsers and servers typically make available through the use of commonly-used information-gathering tools such as cookies. This non-personally identifying information (“User Non-Personal Information”) includes the visitor’s browser type, language preference, referring site, additional Platforms requested and the date and time of each Visitor request. We also collect potentially personally-identifying information like Internet Protocol (IP) addresses. Legalintro’s purpose in collecting User Non-Personal Information is to better understand how our Visitors’ use our Platform to improve their user experience and to serve more relevant ads or promotional offers on our site or third parties’ sites based upon that information.

1.2 Legalintro collects information about a User which could, alone or together with other personally-identifying information, personally identify the User (“User Personal Information”). We however collect User Personal Information only with your consent which you express by using our Service after reviewing this Privacy Policy and Legalintro’s Terms and Conditions.

User Personal Information may include information you provide us directly, such as your email address, or information we collect through your use of our Services, such as your preferences or your search terms. User Personal Information may also include, without limitation, your name, your billing address, your credit card or banking information, your profession, your business or industry, your photograph, and other personal information you provide to us through your use of the Service.

We only gather the information you give us access to, and we only use it as described below. We only collect the minimum amount of personal information necessary or appropriate to fulfill the purpose of your interaction with us or to serve you more relevant ads or promotional offers.

User Personal Information does not include aggregated, non-personally identifying information. You may refuse to supply personally-identifying information; however, that refusal may prevent you from using Legalintro’s Service.

1.3 Personal Information that you post to public areas on the Platform or via your use of the Services may become publicly available and is no longer considered User Personal Information. For example, information you post by rating any Service Provider, or any other interactive areas may be made publicly available and can potentially be viewed by anyone. Your posting to such public areas of the Services constitutes consent to share such information publicly, and you should assume that such information will be widely disseminated, including via search engines and other tools to locate information online (e.g. internet archive).

1.4 Legalintro does not knowingly collect information from, or direct any of our content specifically to, children or teenagers under the age of 18. If we learn or have reason to suspect that a User of our Service is under the age of 18, we will promptly delete any personal information in that User's account.

1.5 In order to access the Service, you may provide certain information by submitting a Request for Proposal or by speaking with a Legalintro employee (“Request Poster”). This information may include, among other things, a description of Request Poster’s business and legal question(s). This Request for Proposal will be viewed by those Service Providers who have access to view submitted Request for Proposal and may be viewed by Legalintro employees to ensure quality control and provide technical support. Therefore, no Request for Proposal is confidential. Please do not share sensitive or confidential information via the Service.

2. How we use the information we collect

2.1 Legalintro uses User Personal Information to perform and provide the Services you request. For instance, we use User Personal Information to allow Request Posters to select the best Service Provider for their needs; facilitate communication between Service Providers and Request Posters; and simplify invoicing and billing for Matters. We also use User Personal Information to populate online profiles.

2.2 Legalintro may also use User Personal Information to communicate with Users. For instance, Legalintro may use information you provide to send you information regarding our Services, such as promotions or events; to provide you with technical support; to solicit feedback about our Service; or to notify you if our policies change.

  1. Legalintro may use information to improve its Services. Legalintro may use aggregated, non-personally identifying information gathered from our web server to operate, improve, and optimize our Platform and Service.
  2. We may use Personal or Non-Personal Information to serve you more relevant ads or promotional offers.

3. How we share the information we collect

3.1 We do not disclose User Personal Information outside Legalintro, except as described below or in Section 7, “Compelled Disclosure”. With your consent which you express by using our Service after reviewing this Privacy Policy and Legalintro’s Terms of Use, Legalintro may share User Personal Information with your consent to perform services you have requested, including displaying the information you have chosen to share in order to submit a Request for Proposal or a Proposal.

3.2 You may choose to authorize us to share your Personal Information with selected Service Providers. We may share information that you provide to us with Service Providers you choose to work with through the Services. Such information may include Personal Information.

3.3 If you choose to upload a document by using our documents feature, only Legalintro employees and Service Providers may view such documents.

3.4 Legalintro discloses User Personal Information only to those of our employees, third party contractors (e.g., our email service providers and payment processors), and affiliated organizations that need to know this information in order to process it on our behalf or to provide or improve our Service.  In addition, our employees and other affiliates have agreed not to disclose this information to others, in accordance with terms and conditions at least as restrictive as this Privacy Policy.

3.5 Legalintro may share User Personal Information if we are involved in a merger, sale, or acquisition. If any such change of ownership happens, we will seek to continue to ensure the confidentiality of User Personal Information, and we will notify you on our Platform before any transfer of User Personal Information. The purchaser will have to honor any promises we have made in this Privacy Policy or in our Terms of Use.

3.6 Legalintro does not disclose, rent, sell, distribute or otherwise make available your Personal Information to third parties for direct marketing purposes unless we have your permission or are required to do so by law.

3.7 Legalintro may disclose aggregated User Non-Personal Information about how our Users, collectively, use our Service, so that we may share general information about our Service, such as statistics about the average cost of legal services.

4. Our use of cookies

4.1 We also collect certain information (automatically) through the use of "cookies" and similar tracking technologies. Cookies are small data files that are stored on a user's computer and/or device at the request of a Platform to enable the Platform to recognize previous visitors and retain information such as user preferences and history. If you wish to block, erase, or be warned of cookies, please refer to your browser instructions. However, if your browser is set to not accept cookies or if you reject a cookie, you may not be able to sign in to your Legalintro account or use certain parts of the Services.

4.2 We may also use third parties to display and target ads, provide certain functionality (such as maps), or to place their own cookies and other tracking technologies to collect, track and analyze usage and statistical information from Users. We are not responsible for the information collection practices of any third parties.

4.3 The cookies are essential for the operation of the Platform, are used for performance or functionality; or serve you more relevant advertisements or promotional offers. By using our Platform, you agree that we can place these types of cookies on your computer and/or device.

5. Google Analytics

5.1 Legalintro uses Google Analytics to help improve our Users’ experience. Google Analytics uses both session-based and permanent cookies to collect information about how our Platform performs and how our Users use the Platform and Service. The Google Analytics tool helps us evaluate and monitor Users’ use of our Platform, compile statistical reports on activity on the Service, and improve our content. Google Analytics may collect more information than Legalintro collects. Google Analytics stores the information these cookies generate.

5.2 Legalintro will not, nor will we seek to allow any third party to, use the Google Analytics tool to (i) track our Users, (ii) collect any User Personal Information other than IP address, or (iii) correlate a User’s IP address with his or her identity.

6. Gathering and protecting the information we collect

6.1 Legalintro takes all measures reasonably necessary to protect User Personal Information from unauthorized access, alteration, or destruction; maintain data accuracy; and help ensure the appropriate use of the User Personal Information. We follow generally accepted industry standards to protect the User Personal Information submitted to us, both during transmission and once we receive it. No method of transmission, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security and you understand and agree that Legalintro will not be responsible for any damages or losses resulting from the use of the User Personal Information.

6.2 In addition, while we take measures reasonably necessary to ensure that our third party service providers, such as our payment processing and data tracking, data analysis services, keep your information secure, these organizations' practices are ultimately beyond our control. By using our Service, you acknowledge that you understand and agree to assume these risks and that Legalintro will not be responsible for any damages or losses resulting from these organizations’ practices.

6.3 Legalintro uses third party service providers to transmit, store, encrypt, process and display uploaded documents on our behalf. Legalintro has taken measures reasonably necessary to ensure that these services keep uploaded documents private and secure, but these organizations practices are ultimately beyond our control. By using the documents feature, you acknowledge that you understand and agree to assume the risks.

6.4 Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this Privacy Policy. By using the Service, you agree that we can store, process and transfer your information in this manner.

7. Compelled Disclosure

7.1 Legalintro discloses potentially personally-identifying and personally-identifying information in response to a court order or other governmental request, or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Legalintro, third parties, or the public at large.

7.2 In complying with court orders and similar legal processes, Legalintro strives for transparency. When permitted, we will make a reasonable effort to notify Users of such disclosure.

7.3 However, if you have engaged a Service Provider through the Service (for example, by accepting a Proposal), Legalintro considers communications and documents shared with that Service Providers who are lawyers to be privileged lawyer-client communications and, to the extent legally permissible, may notify the engaged lawyer Service Provider of the court order, or governmental request so that they may respond to the request.

8. Your access to and control of the information we collect    

8.1 As an Legalintro User, you may access, update, alter, or delete your basic User profile information by editing your user profile or contacting

8.2 Subject to the conditions set forth in the next paragraph entitled ‘Deletion of User Information’, Legalintro will retain User Personal Information for as long as your profile is active or as needed to provide you Services.

8.3 If you wish to terminate your relationship with Legalintro, you can contact us at and request us not to use your User Personal Information any more to provide you Services. We will retain and use your User Personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, and we will seek to delete your profile to the extent possible (if applicable). Please note that in certain circumstances, we may not, or may not be able to, remove or change certain information, even in the event a profile is deleted. For example, we may retain and continue to display any information you provided in connection with a question, answer, or Service Provider rating.

8.4 Legalintro may occasionally send Users an email to tell you about new features, solicit feedback, notify you of important changes, or just keep you up to date with what’s going on with Legalintro and our products. You may manage your receipt of these communications by clicking on the “unsubscribe” link located on the bottom of Legalintro’s emails.

9. Changes to this Privacy Policy

9.1 You agree that Legalintro may change its Privacy Policy from time to time, and in  Legalintro’s sole discretion. We will not be required to provide the Users with prior notification of material changes to this Privacy Policy. Any updates to or changes in this Privacy Policy will take effect immediately upon our sending of an email notification, and/or upon posting a notice through our Platform.

9.2 Upon any updates to or changes in this Privacy Policy, we will publish the amended Privacy Policy on the dedicated link available at our Platform, which shall constitute notification to you of such amendment.

9.3 We encourage you to review our Privacy Policy each time you visit our Platform and/or prior to your use of any Services. If you do not agree to our Privacy Policy, as updated from time to time, you should cease using our Platform and/or Services immediately. Your continued use of the Platform and/or the Service after the effective date of a revised version of this Privacy Policy constitutes your acceptance of its terms.