Legalintro Terms and Conditions
Definitions. The following terms are used throughout these Terms and Conditions and have specific meanings.
b. “Best Price Guarantee Policy” means the policy implemented by Legalintro to ensure that Clients using Platform obtain the best price from a Service Provider, in accordance with this Term and Conditions.
c. “Best Price Guarantee Validity Period” means the validity period of the Proposal as specified in the Proposal.
d. “Client” means 1) Users who submit a Request for Fee Quote; and/or 2) Users who contract with the Service Providers for additional work which may include temporary or permanent Engagement, beyond the initial Matter done through Legalintro.
e. “Content” means any content submitted, generated, featured, displayed through the Platform (including but not limited to, any text, correspondence, legal advice, photographs, graphics, software, applications, video recordings, audio recordings, sounds, designs, features, and other materials that are available on the Platform). Content includes, without limitation, User Content which may be submitted by a User.
f. “Disbursement Fee” means the payments which Service Providers may make to government authorities and/or third parties in connection with the Matter that they are dealing with on behalf of the Clients (including without limitation government fees, court fees, translation fees, notarization fees, taxes, banking transaction fees).
g. “Engagement Term” means the period of three (3) years from the date a Proposal or list on which Service Providers appear is sent by Legalintro to a Client, in response to the Request for Fee Quote submitted by that Client through and/or outside of the Platform.
h. “Engagement” means the arrangement established between a Client and a Service Provider through the Services, whereby a Client submits a Requests for Fee Quote for a Matter, and in return, a Service Provider submits its Proposal for the performance of legal or Support Services.
i. “Fees” means all or part of the fees set out in the Proposal that consist of the Service Provider Fee, Legalintro Fee and Disbursement Fee (if applicable) and any other fees set out in the Proposal or as requested by Legalintro or a Service Provider from time to time.
j. “Guaranteed Amount” means the the difference between the Proposal that a Client received through the Platform and the Proposal that the same Client received outside of the Platform.
k. “Guidelines” mean a set of guidelines that are entered into by a Service Provider on or around the date of acceptance of the Terms and Conditions and that provide clarity on the material terms that Service Providers should adhere to.
l. “Legalintro Fee” means the management fee to be paid to Legalintro in exchange for the Services that the Legalintro provides to its Clients.
m. “Legalintro”, “We” and “Us” collectively mean Legalintro FZ-LLC, as well as our affiliates, directors, subsidiaries, officers, and employees.
n. “Lower Proposal” means a proposal obtained by a Client from a Service Provider outside of the Platform, and which value is lower than the value of a Proposal previously obtained by such a Client from the same Service Provider for an identical Scope of Work.
o. “Matter” means any work, job, advice, or issue in respect of which the Clients submit a Request for Fee Quote through the Platform for the performance of legal or Support Services for a fee.
p. “Payment Terms” mean the timeline and/or method of payment and/or the payment rules set out in the Proposal and/or the Terms of Engagement provided by the Service Providers and/or any additional fees agreed upon between the Service Provider and the Client following the date of the Proposal .
q. “Platform” means any Service provided, processed and/or maintained by Legalintro (including, but not limited to, through Legalintro’s Platform located at https://www.legalintro.com, all subpages and subdomains, and all content, services, and products available at or through the Platform).
r. “Proposal” means a proposal that is submitted by a Service Provider to a Client through the Platform, via email, telephone, or in the form of a list, in response to the Client’s Request for Fee Quote and that includes the Service Provider Fees and Legalintro Fees along with an indication of the Disbursement Fee (if applicable).
t. “Request a Call” means the request made by a Client to be connected to a Service Provider over the phone against a fee payable to Legalintro at the price advertised on the Platform.
u. “Request for Clarification” means the request made by a Client to have a free call with a Service Provider to discuss the details of a Proposal and/or a Matter through the Platform.
v. “Request for Fee Quote” means any request initiated by a Client through the Platform by submitting details of a Matter in respect of which the Client requires assistance from a Service Provider.
w. “Revised Proposal” means a proposal amending the terms of a Proposal previously issued by a Service Provider to a Client in a relation to a Matter.
x. “Scope of Work” means the work to be performed by the Service Provider set out in the Proposal and/or Terms of Engagement and may contain milestones, deliverables and documents that are expected to be provided by the Service Provider, as may be amended from time to time.
y. “Service” means the online and/or offline services provided by Legalintro for collaboration, communication, and payment between Service Providers and Clients, including without limitation access to Legalintro’s online community; communication tools; document management and storage solutions; and payment services.
z. “Service Provider” means law firms that are duly registered and licensed to engage in the practice of law in the UAE, and/or legal professionals and entities who are duly qualified or licensed (including without limitation legal consultancies) to practice law in the UAE, and/or entities that are duly registered to provide companies with Support Services.
aa. “Service Provider Fee” means the fees chargeable by the Service Providers for the performance of legal or Support Services.
bb. “Successful Engagement” means the acceptance of a Proposal by the Client as evidenced by the payment of all or part of the Fees (if applicable).
cc. “Support Services” means any services provided by a Service Provider that is licensed to provide companies with corporate and support services (including without limitation providing companies’ with assistance to undertake the set-up process and/or other administrative tasks and procedures on behalf of companies or their members). Support Services may also include other miscellaneous services such as document translation or consultancy services, and/or any other service which the relevant Service Provider is licensed to undertake.
dd. “Terms of Engagement” means the agreement that is entered into between a Service Provider and a Client to formalize their arrangement specifying the key terms of the Engagement (including without limitation Scope of Work, Fees and Payment Terms). Such Terms of Engagement shall be made available to the Clients through the Platform and the Clients shall be required to accept such Terms of Engagement to create a Successful Engagement.
ee. “Third Party Content” means any content that belongs to or originates from third parties.
ff. “User Content” means any content, written or otherwise, created by Users while using the Service.
gg. “User”, “You” and “Your” collectively mean the person, company, or organization that has visited or is using the Platform and/or the Service. A User may be a Client, a Service Provider, both, or neither.
hh. “Validity Period” means the period of time during which a Proposal is valid as set out in the Proposal.
2. About Legalintro
The Legalintro is a Platform for collaboration and communication between Service Providers and Clients. Legalintro provides access to Legalintro’s virtual community of professional Service Providers; easy collaboration through Legalintro’s communication management tools; document management and storage; and secure payment tools.
2.1 Legalintro is not a law firm and does not offer any legal representation. Legalintro does not provide any legal advice, legal opinions, recommendations, or counseling. Any use of Legalintro does not create a lawyer-client relationship with Legalintro.
2.2 Service Providers are not the employees or agents of Legalintro and Service Providers does not share any fees with Legalintro. Legalintro is not a party to any contract between a Client and a Service Provider in connection with a Matter submitted through the Platform and may not be held liable for the Service Providers’ quality or due performance of such contract.
2.3 Legalintro does not endorse any Service Provider over another to service a Client. While Legalintro uses commercially reasonable efforts to confirm that registered Service Providers are licensed lawyers to practice law and/or entities registered to provide Support Services, we do not make any warranty, guarantee, or representation as to the ability, competence, quality, or qualifications of any Service Provider.
2.4 Although this Agreement requires Service Providers to carry professional liability insurance, Legalintro does not warrant or guarantee that Service Providers are covered by professional liability insurance and Legalintro makes no warranty or guarantee with respect to the sufficiency of such professional liability insurance.
2.5 Although this Agreement requires Service Providers to provide accurate information, we do not confirm, any Service Provider’s purported identity. Clients agree to independently research any Service Provider and independently evaluate the Service Provider’s qualifications.
3. User Responsibilities and Undertakings
Users hereby agree to, understand, and acknowledge the following;
3.1 When using the Services, the Clients may be required to provide Legalintro with their basic contact information (including name, address, email address, phone number) along with a brief description of the type of assistance they are seeking and the names of any related parties. Any such information shall be shared by Legalintro with Service Providers who may be able to provide Proposals to assist the Clients with their Matter. It is ultimately the Clients’ responsibility to select and hire a Service Provider of their choice.
3.2 Clients agree that if they decide to create a Successful Engagement with a Service Provider that appears on a Proposal within the Engagement Term, such Successful Engagement shall only be created, paid, revised, supplemented, or amended through Legalintro.
3.3 Clients agree to respond to all inquiries from Legalintro promptly. We may not be able to provide the Services for every Matter. We reserve the right, in our sole discretion, not to provide Services for any specific Matter.
3.4 By accessing or using the Platform and/or Services, Users represent and warrant that: (i) Users have the authority to, and are of legal age to bind themselves to this Agreement; (ii) their use of the Service will be solely for lawful purposes and which are permitted by this Agreement; (iii) their use of the Service will not infringe or misappropriate the intellectual property rights of any third party; and (iv) their use of the Service will comply with all UAE local and federal laws, rules, and regulations, and with all of Legalintro’s policies; as amended from time to time.
3.5 Each User agrees and undertakes that any Revised Proposal shall be requested, delivered and submitted through Legalintro, in accordance with clauses 7.1 and 7.2.
3.6 By using the Services, Clients agree to refrain from dealing with any Service Provider that appears on a Proposal, outside of the Platform. Upon receipt of a Proposal and throughout the Engagement Term, Users undertake to solely use Legalintro’s communication and payment tools to conduct any communication or perform any payment in relation to a Matter. Legalintro will endeavour to assist with facilitating communication (including calls and electronic communication), however, this shall be subject to the Guidelines and the availability of the Service Provider.
3.7 After communicating with the Client or following a Successful Engagement, if for any reason (such as conflict of interest), the Service Provider refrains from proceeding with the Matter, both the Client and the Service Provider undertake to notify Legalintro to enable Legalintro to find an alternative Service Provider for the Client (if available). In the event that Legalintro is unable to find an alternative Service Provider for the Client, Legalintro shall reimburse an amount equivalent to Legalintro Fee to the Client. The Client however understands, agrees and acknowledges that it shall be the Client’s sole responsibility to reclaim any Fees paid to the Service Provider.
3.8 Each Service Provider undertakes to fully refund any Fees referred to in clause 3.7 above if for any reason the Service Provider has received such Fees and ceases to perform the Scope of Work under a Proposal.
3.9 Each Service Provider undertakes to be bound by the Legalintro’s Guidelines as amended and communicated to the Service Providers from time to time and to perform the duties of care and confidentiality as required under UAE laws and international market standards that govern the legal profession.
3.10 By accepting a Proposal, the Clients agree to be bound by the Terms of Engagement of the Service Provider independently from their relationship with Legalintro. Both the Service Provider and the Client confirm and acknowledge that, following the acceptance of Terms of Engagement by the Client, no further document shall be required to be executed or signed between the Client and the Service Provider in relation to the Terms of Engagement that have been accepted.
3.11 In event the Terms of Engagement of a Service Provider are amended or supplemented, such Service Provider undertakes to notify Legalintro of any such amendment. In case of failure to notify Legalintro of such an amendment, Legalintro may, in its sole discretion, terminate its relationship with the Service Provider immediately and may be entitled to compensation for any damages or losses suffered by Legalintro in consequence of the Service Provider’s non-compliance with this clause.
3.12 Upon payment of the Fees by the Client, the Service Provider shall directly engage with the Client through the Platform. Each Service Provider will be solely responsible for the Matter and shall ensure that the Matter is managed by the individual(s) whose profile appeared in the Proposal to which the Successful Engagement relates.
3.13 Users agree and undertake to complete any steps necessary, submit any document, and provide any information required or desirable to comply with any Anti-Money Laundering and Know Your Customer related laws and regulations, as applicable in the UAE from time to time.
3.14 The Service Provider shall abide by all UAE local and federal laws, rules, and regulations, including without limitation, Code of Ethics and Professional Conducts for Civil Services, Anti-Money Laundering Regulations and Know Your Customer related laws and regulations. Legalintro disclaims all responsibility for the Service Provider’s non-compliance with these laws and regulations.
3.15 Pursuant to Code of Ethics and Professional Conducts for Civil Services, the Service Providers shall also regularly conduct the necessary checks (including conflict checks) to ensure that the Service Provider is in a position to act for the Client before performing the Scope of Work. In case of any conflict of interest, the Service Provider shall immediately notify Legalintro and abide by the applicable UAE laws and regulations in connection with conflict of interest.
3.16 By using or accessing the Platform, the Service Providers warrant and acknowledge that (i) they are lawfully licensed and their licenses are valid; (ii) they are eligible to practice law and/or to provide the Support Services in the UAE; (iii) they carry a mandatory malpractice insurance and/or professional liability insurance as required by UAE laws and regulations. In case of any license suspension, revocation or any changes in the status of court admissions or any disciplinary action initiated against the Service Provider, the Service Provider shall cease from using the Services and promptly notify Legalintro.
3.17 The Service Provider shall promptly notify Legalintro of the termination of the Engagement, in the event that (a) a Client terminates the Engagement based on unsatisfactory performance and/or (b) the Service Provider voluntary terminates the Engagement. The Service Provider undertakes to fully reimburse any Fees received from the Client in such an event in accordance with these Terms and Conditions and to hold Legalintro harmless against any damages that may be suffered by Legalintro.
3.18 Each Service Provider shall solely be responsible for any actions or omissions attributed to the Service Provider in connection with the provision of legal and/or Support Services to the Clients. At no point shall Legalintro be held liable for the quality of any such services provided by the Service Providers or accuracy or correctness of any information provided by such Service Providers to Clients.
4. User Conduct Restrictions
4.1 You agree that you will not, under any circumstances, transmit any Content (including software, text, images, or other information) that (i) is unlawful or promotes unlawful activity; (ii) defames, harasses, abuses, threatens, or incites violence towards any individual or group; (iii) is pornographic, discriminatory, or otherwise victimizes or intimidates an individual or group on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability; (iv) is spam, constitutes unauthorized or unsolicited advertising, any other form of unauthorized solicitation; (v) contains or installs any viruses, worms, malware, Trojan horses, or other content that is designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of any third party; (vi) infringes on any proprietary right of any party, including patent, trademark, trade secret, copyright, right of publicity, or other rights; (vii) impersonates any person or entity, including any of our employees or representatives; or (viii) violates the privacy of any third party.
4.2 You represent and acknowledge that you are over the age of 18. Legalintro does not target any Content to children or teenagers under 18, and we do not permit any Users under 18 to use our Service. Please immediately cease from using the Platform if you are under this legal age.
4.3 At our discretion, we, or technology we employ, may monitor and/or record your general interactions with the Service. However, any liability, loss or damage that occurs as a result of any User interactions is solely your responsibility, as further described in clauses 15, 16 and 17 of this Agreement.
4.4 We have the right to, in our sole discretion, determine whether or not any User conduct is appropriate and complies with these Terms and Conditions. We also have the right to terminate or deny access to and use of the Service to any User for any reason, with or without prior notice.
5. User Content
5.1 Users may create content, written or otherwise, while using the Service. Users are solely responsible for the content of, and any harm resulting from, any User Content that they post, upload, link to or otherwise make available via the Service, regardless of the form of that User Content. Any liability, loss or damage that occurs as a result of the use of any User Content that Users make available or access through their use of the Service is solely Users’ responsibility. We are not responsible for any public display or misuse of your User Content.
5.2 User Content posted on the Platform, such as blog posts, is provided for informational purposes only, with no assurance that the User Content is true, correct, or accurate. User Content is not a substitute for professional legal advice or a solicitation to offer legal advice regarding specific facts. You should not delay or forego seeking legal advice or disregard professional legal advice based on User Content.
5.3 Users represent and warrant that they have the right to post all User Content they submit. Specifically, Users warrant that they have fully complied with any third-party licenses relating to User Content (if applicable), and have taken all steps necessary to pass through to end users any required terms.
5.4 Users agree and acknowledge that Legalintro has the right to, in its sole discretion, view and monitor any User Content, and to determine whether or not any User Content is appropriate and complies with these Terms and Conditions, or refuse or remove any User Content that, in our reasonable opinion, violates any Legalintro policy or is in any way harmful, inappropriate, or objectionable. Users further agree that Legalintro has the right to make formatting, edits and other changes to the User Content or the manner any User Content is displayed on the Platform.
5.5 Except for Content that originates from Legalintro, we do not claim ownership of any Content that you post, upload or link to. You retain all ownership of, control of, and responsibility for the User Content you post. By posting any Content including without limitation photos, company logos via the Platform, you however expressly grant Legalintro and our successors a worldwide, sub-licenseable, fully-paid and royalty-free, and non-exclusive license to use, reproduce, display, modify, adapt, distribute, and perform the Content in connection with Legalintro’s business purpose. This license does not grant Legalintro the right to sell User Content or otherwise distribute it outside of our Platform.
6. Relationship Between Service Provider and Client
6.1 Use of the Platform may not create a lawyer-client relationship between Service Providers and Clients unless a Successful Engagement has occurred. Information posted or made available on or through the Platform, including without limitation any Request for Fee Quote or any Proposal or any response to a question posted on the Platform or any information in Legalintro’s blogs or any information posted publicly on the Platform or any information sent in an unsolicited message to a User shall be deemed to be non-confidential User Content and shall not constitute legal advice, until the Successful Engagement occurs.
6.2 A lawyer-client relationship may be formed through the use of the Service between Clients and Service Providers only (Legalintro shall not be deemed to be a party to this relationship). Upon a Successful Engagement, the Scope of Work and the Service Provider’s representations are strictly limited to the Matter agreed upon in the Proposal, unless a Revised Proposal is agreed between the Client and the Service Provider, in which case the most recent written agreement would take precedence over a previously accepted Proposal.
7. Revised Proposal and Rules of the Engagement
7.1 Upon communications between a Client and a Service Provider through the Platform, if a Revised Proposal is agreed by the Client and the Service Provider, the Client shall request the Service Provider to send such Revised Proposal to him through Legalintro and shall only accept the Revised Proposal provided that it is sent through Legalintro. Failure to comply with this clause shall automatically be construed as an abandonment and a full waiver of the Client’s rights to benefit from all Legalintro guarantee policies and protections including the Best Price Guarantee Policy and may cause Legalintro to terminate its relationship with the Client immediately and/or held the Client liable for any damages or losses which may be suffered by Legalintro in consequence of the Client’s non-compliance with this clause.
7.2 In conjunction with the above clause, the Service Provider shall send such Revised Proposal to the Client through the Platform and shall notify Legalintro within two (2) business days of such revision. In case of failure to comply with this clause, Legalintro may, in its sole discretion, terminate its relationship with the Service Provider immediately and may be entitled to compensation for any damages or losses suffered by Legalintro in consequence of the Service Provider’s non-compliance with this clause.
7.3 The Client agrees to promptly provide copies of any identification documents and/or any information that may be requested by the Service Provider from time to time to adhere to all UAE laws and regulations, particularly those in connection with the conflict of interest and Know Your Customer. The Client further agrees that in case of a potential conflict of interest, the Service Provider may at any time cease to perform the Scope of Work, in which case Legalintro Fee and Service Provider Fee (and the Disbursement Fee if possible) paid by the Client shall be fully reimbursed to the Client.
8. Payments and Transactions
In the event that a Client proceeds with a payment of a relevant Proposal, the following terms and conditions shall apply:
8.1 Payment Process
i. Payment will be processed as specified in the Payment Terms and/or the Terms of Engagement agreed upon by the Client and the Service Provider, and will be processed upon acceptance of a Proposal and within the Validity Period of the Proposal.
ii. Clients agree that they will only proceed with payments through the Platform for all Matters, including subsequent transactions not necessarily related to the initial Matter. Clients are responsible for providing a valid means of payment, including without limitation credit cards, cheque or bank transfer.
iii. Clients shall pay the Fees in accordance with the Payment Terms and shall be responsible for all the Fees, including without limitation taxes (VAT) and any processing fees associated with their use of the Service, and any banking transaction fees.
iv. The Service Provider agrees and undertakes that all invoices shall be addressed to the Client and sent to Legalintro, and the Service Provider shall never send an invoice to a Client directly. In the event a Service Provider is found to be sending invoices directly to the Clients arising out of Legalintro’s Services without notifying Legalintro, the Service Provider shall be liable to pay Legalintro a compensation equal to 100% of the Service Provider Fee as well as the applicable Legalintro Fee, and Legalintro may, in its sole discretion, terminate its relationship with the Service Provider immediately.
v. If a partial payment is agreed by the Service Provider and the Client, the Service Provider shall describe when the Fees will become payable and due by the Client to the Service Provider in the Payment Terms. In accordance with the clause 8.1(iv), the Service Provider shall issue the invoice addressed to the Client and send it to the Client through Legalintro.
8.2 Payment of Legalintro Fee
i. By using the Services, the Client agrees to pay the Legalintro Fee up to 20% of the Service Provider Fee set forth in the Proposal, which amount shall be due and payable in advance to Legalintro. The Client further agrees that Legalintro is authorized to immediately invoice the Client for all Legalintro Fees due and payable to Legalintro hereunder and that no additional notice or consent is required. The Client also agree that Legalintro is authorized to deduct any Legalintro Fee to be paid by the Client from the first payment made for any Matter.
ii. Legalintro Fee shall be calculated based on the Service Provider Fee and added to the Proposal that the Clients receive. However, pursuant to the Best Price Guarantee Policy, what a Client will pay through Legalintro (including Legalintro Fee) will always be less than what the Client would have paid the Service Provider outside of Legalintro.
iii. The Client’s obligation to pay any Legalintro Fee shall survive any termination or modification of these Terms and Conditions. In the event a Client circumvents our Platform and/or Services after discovering a Service Provider through our Platform and/or Services and subsequently hires that Service Provider, the Client will be liable to pay Legalintro a compensation equal to 100% of the Service Provider Fee as well as the applicable Legalintro Fee for each Matter, and Legalintro may, in its sole discretion, terminate its relationship with the Client immediately.
8.3 Payment of Service Provider Fee
i. Payments made to the Service Providers via Legalintro’s billing platform are transferred directly to the Service Provider’s bank account, less any associated service and processing fees (e.g. credit card fees and banking transaction fees).
ii. Service Providers agree and acknowledge that they shall use Legalintro as their exclusive method to request and receive all payments for Clients arising out of Legalintro’s Services, including subsequent transactions not necessarily related to the initial Matter. If a Client is either unwilling or unable to make payment via Legalintro, Service Provider agrees to immediately notify Legalintro of any new payment arrangement. Payment by a Client to Service Provider, made outside of the Platform without prior notification to Legalintro, constitutes a full waiver by both parties any of Legalintro’s protections including Best Price Guarantee Policy. Although we assist with collection of payments, we do not guarantee any payment to be made by a Client. We may only guarantee payments that we receive from Clients through our Platform.
iii. In the event a Service Provider is found to be accepting payments outside of the Legalintro’s Platform for the Clients arising out of Legalintro’s Services, the Service Provider shall be liable to pay Legalintro a compensation equal to 100% of the Service Provider Fee as well as the applicable Legalintro Fee for each Matter, and Legalintro may, in its sole discretion, terminate its relationship with the Client immediately.
9. Best Price Guarantee
9.1 Best Price Guarantee Policy
i. Through Legalintro, Clients are entitled to a best price guarantee throughout the Best Price Guarantee Validity Period.
ii. All Service Providers agree to provide Clients introduced through Legalintro with an exclusive discount so that the Fees paid by a Client through Legalintro (including Legalintro Fee) will always be less than what the Client would have paid the Service Provider outside of Legalintro.
iii. Pursuant to the Best Price Guarantee Policy, Legalintro guarantees that following receipt of a Proposal through Legalintro, if a Service Provider provides a Lower Proposal to a Client outside of the Platform, Legalintro will pay an amount equivalent to the Guaranteed Amount to the Client.
9.2 Best Price Guarantee Provisions
Legalintro’s Best Price Guarantee in relation to a Guaranteed Amount is subject to the following;
i. No issues relating to conflict of interest or Know Your Customer regulatory requirements have arisen since the date of the Proposal in a manner that prevents the Service Provider from performing the Scope of Work.
ii. The Lower Proposal and the Proposal are issued in good faith. Legalintro reserves the right to request the Client to provide written evidence to that effect.
iii. The Service Provider that issued the Lower Proposal confirms its acceptance to perform the Scope of Work of the Lower Proposal.
iv. The Lower Proposal is delivered to Legalintro and a Successful Engagement in relation to the Lower Proposal is completed through Legalintro within the Best Price Guarantee Validity Period of the Proposal.
v. The Lower Proposal and the Proposal are addressed to the same Client.
vi. The Lower Proposal is issued by the same individual who issued the Proposal within the relevant Service Provider.
vii. The Best Price Guarantee only covers the Service Provider Fee and does not extend to Disbursement Fee.
viii. The Client is not in breach of (or has not breached) any of the Terms and Conditions of the Platform.
ix. The Lower Proposal is not obtained through Legalintro.
10.1 Legalintro is committed to connecting Clients with Service Providers tailored to their needs. We want all our Clients to hire Legalintro's Service Providers with certainty and confidence. We therefore guarantee that if Clients are unhappy with the quality of the work that they receive through Legalintro, we will upon written receipt and confirmation of such information, fully refund to Clients the Legalintro Fee towards completing any work that was not up to our standards. However, Clients agree and acknowledge that any Service Provider Fee or Disbursement Fee paid following a Successful Engagement are non-refundable and in no event may Legalintro be held liable for the refund of such fees.
10.2 Clients shall contact customer care by email email@example.com to file a complaint or seek a refund within 30 days of the Request for Fee Quote. Depending on the Clients’ situation, documentation may be needed. Our customer care representative will work with the Clients to fix the situation to their satisfaction.
10.3 Depending on Clients’ credit/debit card provider, Clients will be able to see the funds returned to them within 7-12 business days of their refund request that has been accepted. To avoid any abuses, determining whether a Client is eligible to a refund of Legalintro Fee remains at the sole discretion of Legalintro.
11. Third Party Content
11.1 By using the Service, Users will be able to access the Third Party Content and a User’s use of the Service is consent for Legalintro to present the Third Party Content to that User. Users acknowledge all responsibility for and assume all risk for their use of the Third Party Content.
11.2 As part of the Service, Legalintro may provide you with convenient links to third party Platform(s) as well as other forms of Third Party Content. These links are provided as a courtesy to Service subscribers. We have no control over third party Platforms or content or the promotions, materials, information, goods or services available on them. We are not responsible for any Third Party Content accessed through our Platform. If you decide to leave the Platform and access Third Party Content, you do so at your own risk and you should be aware that our Terms and Conditions and policies no longer govern.
11.3 This Agreement does not authorize you to distribute, publicly display, publicly perform, make available, alter, or otherwise use any Third Party Content.
12. Intellectual Property
Legalintro retains all ownership of our intellectual property, including our copyrights, patents, and trademarks.
12.1 Legalintro retains ownership of all intellectual property rights of any kind related to the Platform and Service, including applicable copyrights, patents, trademarks and other proprietary rights. Other trademarks, service marks, graphics and logos used in connection with the Platform and the Service may be the trademarks of other third parties. This Agreement does not transfer from us to you any Legalintro or third party intellectual property, and all right, title, and interest in and to such property will remain (as between the parties) solely with us. We reserve all rights that are not expressly granted to you under this Agreement.
12.2 Specifically, Legalintro, Legalintro.com, and all other trademarks that appear, are displayed, or are used on the Platform or as part of the Service are registered trademarks of Legalintro. These trademarks may not be copied, downloaded, reproduced, used, modified, or distributed in any way without prior written permission from Legalintro.
12.3 If you believe that any material located on or linked to by Legalintro violates your copyright, please notify Legalintro. We will terminate a User’s access to and use of the Platform if, under appropriate circumstances, the User is determined to be a repeat infringer of the copyrights or other intellectual property rights of Legalintro or others without necessary rights and permissions.
13. Email Communications
We use email and electronic means to stay in touch with our Users. For contractual purposes, Clients (i) consent to receive communications from Legalintro in an electronic form via the email address they have submitted or via the Service; and (ii) agree that all Terms and Conditions, agreements, notices, disclosures, and other communications that Legalintro provides to them electronically satisfy any legal requirement that such communications would satisfy if it were in a physical writing or traditional mailing;and (iii) without prejudice to clause no.13(i) and no.13(ii), Clients undertake to comply with clause no. 19.4 for any notification purposes.
14.1 If you wish to terminate this Agreement, you may simply discontinue using Legalintro. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, and we will delete your full profile to the extent possible (if applicable).
14.2 Legalintro may terminate your access to all or any part of the Platform at any time, with or without cause, with or without notice, effective immediately.
14.3 Termination of your relationship with Legalintro does not affect your relationship with any Service Provider or Client you have retained through the Legalintro Service. All legal, contractual, and ethical duties, obligations and responsibilities survive termination of the Legalintro relationship.
14.4 All provisions of this Agreement which by their nature should survive termination will survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
15. Disclaimer of Warranties
15.1 Legalintro provides the Platform and the Service “as is,” without warranty of any kind. Without limiting the foregoing, Legalintro expressly disclaims all warranties, whether express, implied or statutory, regarding the Platform and the Service including, without limitation, any warranty of merchantability, fitness for a particular purpose, title, security, accuracy and non-infringement.
15.2 Legalintro makes no representation or warranty that the information we provide or that is provided through the Service is accurate, reliable or correct; that the Service will meet your requirements; that the Service will be available at any particular time or location, that the Service will function in an uninterrupted manner or be secure; that any defects or errors will be corrected; or that the Service is free of viruses or other harmful components. You assume full responsibility and risk of loss resulting from your use of information, content or other material obtained from the Service
16. Limitation of Liability
You agree that in no event will Legalintro be liable, responsible or otherwise, to you or to third parties for any damages or losses that may arise from (i) the failure, interruption or disruption of any service to maintain your access to the Platform or the Services, regardless of whether the service is provided by Legalintro or a third party or (ii) the quality, accuracy, timeliness, reliability, performance of the Service Provider and/or the Platform, completeness or delays, breach, omissions, or interruptions in the delivery of any Services or information available on or through the Platform (including without limitation any breach by the Service Provider of any timeline mentioned in a Proposal),or (iii) any failure or delay in the execution of any transactions through the Platform and/or the Services or, (iv) any dispute, conflict or disagreement between Users in connection with any Services or information (including without limitation the Scope of Work, any Fees, additional Service Provider Fee or Disbursement Fee, inaccurate government fees, any changes in government fees or taxes).
17. Release and Indemnification
17.1 You agree to indemnify and hold harmless Legalintro from and against any and all claims, losses, liabilities, costs and expenses, including without limitation lawyers’ fees or loss of profits arising from your use of the Platform and the Service, or from your violation of this Agreement.
17.2 If you have a dispute with one or more Users, you release Legalintro from any and all claims, demands and damages (actual and consequential) or losses of every kind and nature, arising out of such disputes.
18. Modification of Terms and Conditions
18.1 You agree that Legalintro may amend this Agreement from time to time, and in Legalintro’s sole discretion. We will not be required to provide the Users with prior notification of material changes to this Agreement. Any updates to or changes in this Agreement will take effect immediately upon our sending of an email notification, and/or upon posting a notice through our Platform.
18.2 Upon any updates to or changes in this Agreement, we will publish the amended Agreement on the dedicated link available at our Platform, which shall constitute notification to you of such amendment.
18.3 We encourage you to review our Terms and Conditions each time you visit our Platform and/or prior to your use of any Services. If you do not agree to our Terms and Conditions, as updated from time to time, you should cease using our Platform and/or Services immediately. Your continued use of the Platform and/or the Service after the effective date of a revised version of this Agreement constitutes your acceptance of its terms.
You are responsible for any obligations you agree to under this contract. If we are involved in a merger or we are bought, we may transfer this Agreement, as long as your rights are protected.
19.1 Governing Law: This Agreement between you and Legalintro and any access to or use of the Platform or the Service are governed by the federal laws of the United Arab Emirates. Any dispute which may arise between the Users and Legalintro pertaining to the implementation or interpretation of this Agreement shall be amicably settled, failing which Courts of Dubai shall be the competent authority to settle the same.
19.2 Severability: If any part of this Agreement is held invalid or unenforceable, that part of the Agreement will be construed to reflect the parties’ original intent. The remaining portions will remain in full force and effect. Any failure on the part of Legalintro to enforce any provision of this Agreement will not be considered a waiver of our right to enforce such provision. Our rights under this Agreement will survive any termination of this Agreement.
19.4 Notices: Reports, statements, notices and any other communications may be transmitted to Users via the email address specified by them in the Request for Fee Quote or the Proposal, or any email address User may designate from time to time in writing to Legalintro. All communications, whether by email, post facsimile or otherwise shall be deemed transmitted by Legalintro to User when electronically submitted. Any notices to Legalintro must be done by registered post to Attention: Legalintro at the address: In5 Innovation Centre, 1st Floor, Office No. 11, King Salman Bin Abdulaziz Al Saud Street, Dubai Internet City, UAE.
19.6 Headings: The headings and captions in this Agreement are for convenience only and in no way define or describe the scope or content of any provision of this Agreement.
19.7 Gender Neutral: Wherever used herein and required by the context, the singular number shall include the plural, the plural shall include the singular number, and the use of either gender shall include both genders and the words “hereof” and “herein” and “hereafter” shall refer to the entire Agreement and not to any provision or section.
19.8 Authorization to Contract: You represent and warrant that if you are an individual, you are of legal age to form a binding contract; or that if you are registering on behalf of an entity, that you are authorized to enter into, and bind the entity to, these Terms and Conditions and register for the Service.
You acknowledge that you have read, understood, and accepted to be bound by these Terms and Conditions.
Effective as of 12 October 2017